Terms & Conditions

 1. Use of Our Site

In using our website you are accepting our Terms and Conditions that are detailed below. If you do not agree to them, please do not use our website. If you purchase any of our Training or Consultancy services, your purchase is governed by our Terms of Business, as detailed in paragraphs 7 and 8 respectively.

We are at liberty to change our Terms and Conditions at any time and any amendments will be clearly shown. Once these changes are in place, further use of the site means you abide to the new terms.

You are not allowed to make links to this website without obtaining prior consent from OPS Ltd by contacting ops@opsltd.com.

2. Our liability

Occupational Psychology Services have created this website for information purposes only. The information on this site is not intended to address your particular requirements; it does not constitute any form of advice or recommendation by OPS and is not intended to be relied upon by you in making (or refraining from making) any decisions. Where appropriate you should take professional advice.

Whilst we take steps to ensure that the information on our site is accurate, we cannot guarantee that information is complete, up to date or accurate. We are not responsible for any loss (consequential and indirect) of business, profit, revenue, goodwill or data, lost or wasted management time as a result of individuals using or being unable to access our site and its contents.

There is no guarantee that the website is free from computer viruses or other contaminating programs or that it will operate free from interruption.

Please read paragraphs 7 and 8 with regard to our liability when you purchase OPS training products or services.

3. Intellectual property rights

Except where otherwise indicated, the Material on this website is protected by copyright, database rights and other intellectual property rights that belong to OPS Ltd. All OPS's rights in the content and design of the website are reserved.

Notwithstanding the above, you may read, print and download material from the website - other than third-party material - free of charge, provided it is:

• For your private use or for use in the ordinary course of your business
• Reproduced accurately
• Not used in a misleading context
• The source of the material is identified and the copyright status acknowledged

However, you may not republish, disseminate or transmit any of that material, or exploit it for commercial purposes, make any derivative work, or copy it for any other purpose without first obtaining our written permission, or that of the rights owner. If you wish to seek such permission please contact ops@opsltd.com.

4. Data protection and privacy

Any Personal data, details that you may supply to us, which could be used to identify yourself, may be recorded on our internal systems. OPS are registered under the Data Protection Act and all Personal data is processed in accordance with our Privacy Policy. In supplying OPS with Personal data, you recognise that you should only provide OPS with Personal data that is specifically related to yourself, and is accurate and true.

5. Third party goods and services and links

The links to third party goods and services made available from this site are for your convenience only. OPS are not responsible for the availability, accuracy or reliability of the information and material provided by these sites. We are not liable for the quality of any goods or services that you purchase or any contracts that you may enter with said third parties. We have no responsibility for any loss or damage caused in connecting to or using third party sites.

6. General

No delay, neglect or forbearance on the part of OPS in enforcing any of these Conditions will be or be deemed to be a waiver or in any way prejudice any right of OPS.

If any of these Terms and Conditions is, for any reason, held to be unenforceable, illegal or otherwise invalid in any way, the unenforceable, illegal or invalid provision will not affect any other Condition and those Conditions will continue in full force and effect.

The conditions of these Terms and Conditions shall be governed and construed in accordance with the Laws of England.

7. Terms and Conditions of Business for Training Services (Public and In-House)

7.1 Terms of Engagement

The following Terms and Conditions of Business will prevail over the duration of a delegate signing up to and completing a psychometric training course with OPS.

These Terms of Business apply in respect of work undertaken by OPS and any of its associated companies or businesses. Authority to proceed with a course, whether verbal or written, will be deemed an acceptance of these Terms of Business. Any variation to these Terms of Business can only be agreed in writing by OPS.

7.2 Data Protection and privacy

OPS is registered under the Data protection Act. Any details that you may provide to us from which you, your organisation or your delegates may be identified are held and processed in accordance with our Privacy Policy.

7.3 Liability

The details of the design and content of OPS training programmes are correct at the time of publication, but they may be subject to change without notice. Whilst OPS will take measures to ensure that the description of a course is as informative as possible, it is the clients’ or delegates’ responsibility to decide whether or not the training programme is suitable for their needs.

7.4 Training fees

Prices were correct at time of publication but they are subject to changes without notification.

For In-House Courses (courses conducted in premises owned or arranged by the client), all reasonable expenses incurred by OPS Consultants on travel & subsistence, the cost of venue hire, and any test materials or other goods and services purchased on the Client's behalf, will be met by the Client having been agreed in advance. Unless otherwise agreed, travel will be charged at the prevailing recommended AA rates, hotel accommodation when necessary will be provided at a minimum 3 star level, and flights outside Europe will be at business class.

All fees and expenses charged to UK-based clients, and all work carried out in the UK for non UK based clients, are subject to VAT at the standard rate.

 

7.4 Payment Terms

For courses that involve online pre-course work, unless otherwise specified, delegates will not be able to access the Online Training Portal until full course payment has been received. Delegates must submit all of their online material two weeks prior to attending the course workshop.

For courses that do not require pre-course work, payment must be received two weeks prior to the course commencing.

7.5 Delegate Substitution, Postponement or Cancellation of Courses

Delegate substitutions are accepted, without charge, provided that it is for the same courses date(s), the substitute delegate fulfils any course requisites and has completed any pre-course material.

Unless otherwise specified in the agreement, OPS reserves the right to charge for a training programme postponed by the Client. These date changes will be charged as follows:

- 20 working days (4 weeks) or more until attendance = administration fee
- 20 working days (4 weeks) or fewer until attendance = full course fee

No refund is available for cancellation of attendance once OPS have received a Client’s booking. Cancellation of accommodation less than 24 hours in advance will attract the full fee.

OPS reserves the right to cancel or reschedule programmes, without penalty or liability, if there are insufficient bookings, or for reasons outside OPS’s control. Should the situation arise, OPS will try to notify participants as reasonably as possible and will refund the full course fee.

7.6 Staff

The taking of annual leave, together with periodic training, may lead to OPS staff being absent from training for short periods. In these circumstances, OPS will endeavour to avoid any disruption to the progress of the training.

For In-House training courses, whilst OPS employees, Associates or Business Partners are working on the Client’s premises, the client will ensure the health and safety of those people. The client will indemnify OPS and keep OPS indemnified against all losses, damages and expenses incurred or suffered by OPS in connection with any and all claims made in respect of any injury, death or loss suffered by those employees, Associates or Business Partners as a result of working at the Client’s premises.

7.7 Termination

A training course may be terminated forthwith by either party in the event of the other going into insolvent liquidation, or by having a Receiver or Administrator appointed over all or part of its assets. In the event of either party being in material or fundamental breach of any of these Terms of Business, the other may forthwith terminate the agreement if the breach is incapable of remedy.

If it is agreed that the breach is capable of remedy, the aggrieved party shall serve on the other 7 days notice requiring such breach to be remedied and, if such breach is not remedied within the 7-day period, the assignment shall automatically be terminated.

Any temporary notice will be given to the Client at its principal place of business, and to OPS at their registered office in the UK.

7.8 Compliance with English Law

The conditions of these Terms and Conditions of Business shall be governed and construed in accordance with the Laws of England.

8. Terms and Conditions of Business for Consultancy Services

8.1 Terms of Engagement

The following Terms and Conditions of Business will prevail over the course of each assignment.

These Terms of Business apply in respect of work undertaken by OPS and any of its associated companies or businesses. Authority to proceed with an assignment, whether verbal or written, will be deemed an acceptance of these Terms of Business. Any variation to these Terms of Business can only be agreed in writing by OPS.

8.2 Data Protection and privacy

OPS is registered under the Data protection Act. Any details that you may provide to us from which you, your organisation or your candidates/delegates may be identified are held and processed in accordance with our Privacy Policy.

8.3 Consultancy fees

Should a Client accept a tender or proposal from OPS with regard to a project or piece of consultancy work, OPS are, in all circumstances, entitled to receive the relevant fee for each completed day’s work or for each project quoted at fixed fee. Advance fees or stage payments will apply in all work undertaken by OPS.

Unless otherwise agreed, the fee for each assignment is calculated as a daily rate based on a consultancy day of not less than 7 hours, or a half daily rate, based on no less than 3 hours. Shorter assignments will normally be charged at an hourly rate, to be agreed.

It is the responsibility of the Client to provide OPS with full particulars relating to the organisation, and to provide details of candidates for assessment or development
All reasonable expenses incurred by OPS Consultants on travel & subsistence, the cost of venue hire, and any test materials or other goods and services purchased on the Client's behalf, will be met by the Client having been agreed in advance.

Unless otherwise agreed, travel will be charged at the prevailing recommended AA rates, hotel accommodation when necessary will be provided at a minimum 3 star level, and flights outside Europe will be at business class.

All fees and expenses charged to UK-based clients, and all work carried out in the UK for non UK based clients, are subject to VAT at the standard rate.

8.4 Payment Terms

All invoices are net payable within 14 days of invoice date. OPS reserves the right (which may be exercised at any time) to charge interest at 3% above the NatWest Bank current base lending rate on invoices outstanding for more than 14 days from invoice date.

8.5 Postponement or Cancellation of Assignment

In the event that the assignment is cancelled by the Client, then the Client shall pay a fee equivalent to the full cost of the project, excluding any travel and accommodation costs which are not required. If the project is postponed by the Client the full fee shall immediately become payable, with an additional postponement fee of the OPS full daily rate for each consultancy day previously booked. Notwithstanding this provision, no postponement fee shall be charged if OPS are advised of the new date more than four weeks (20 working days) before the original start date.

8.6 Exclusivity

The Client is required to confirm that, once OPS is appointed to carry out an assignment, no other Consultancy or Agency will be approached, appointed, or retained on the assignment during the course of the assignment.

8.7 Staff

The taking of annual leave, together with periodic training, may lead to OPS staff being absent from assignments for short periods. In these circumstances, OPS will endeavour to avoid any disruption to the progress of the assignment.

In the unlikely event that OPS has to substitute staff on an assignment, it will endeavour to give reasonable notice and to provide equivalent replacement staff whom the Client will be given the opportunity to approve. OPS staff are under agreement not to seek or accept employment with any Client company.

Whilst OPS employees, Associates or Business Partners are working on the Client’s premises, the client will ensure the health and safety of those people. The client will indemnify OPS and keep OPS indemnified against all losses, damages and expenses incurred or suffered by OPS in connection with any and all claims made in respect of any injury, death or loss suffered by those employees, Associates or Business Partners as a result of working at the Client’s premises.

8.8 Confidentiality

OPS will keep confidential all information passed to it by the Client (unless such information is in the public domain) as well as all reports, advice and recommendations produced by OPS under this Agreement.

OPS may, from time to time, seek publicity for work undertaken on behalf of a Client. Permission to attribute work to a Client will always be obtained in advance. Notwithstanding this condition, OPS assumes the right to use references in proposals or other similar submissions made to prospective Clients, unless the Client expressly prohibits such disclosure.

OPS requires the Client to keep confidential all candidate details provided during the course of the assignment. OPS operates strictly within the guidelines laid down by the Data Protection Act.

 

8.9 Liability of OPS

OPS relies on the accuracy of information supplied by clients, and cannot accept responsibility for errors or omissions. OPS shall not be liable for any loss, liability, damage, costs, claims or expenses (direct, indirect or consequential) arising from, or connected with, the selection, assessment, or development of any candidate by a Client.

8.10 Termination

An assignment may be terminated forthwith by either party in the event of the other going into insolvent liquidation, or by having a Receiver or Administrator appointed over all or part of its assets. In the event of either party being in material or fundamental breach of any of these Terms of Business, the other may forthwith terminate the agreement if the breach is incapable of remedy.

If it is agreed that the breach is capable of remedy, the aggrieved party shall serve on the other 7 days notice requiring such breach to be remedied and, if such breach is not remedied within the 7-day period, the assignment shall automatically be terminated.

Any temporary notice will be given to the Client at its principal place of business, and to OPS at their registered office in the UK.

 

8.11 Compliance with English Law

The conditions of these Terms and Conditions of Business shall be governed and construed in accordance with the Laws of England.

9. Further information

If you have any queries regarding these Terms and Conditions please contact us via email at ops@opsltd.com or at our registered office:

 

Occupational Psychology Services Ltd.

Townsend Chambers

Riverhead

Sevenoaks

Kent

TN13 2EL