Questionnaire Design

Designing and managing employee questionnaires requires expertise and experience. Although it is relatively easy to ask a question where the required response is quantitative or finite, e.g. “What is your date of birth?”, when the intention is more complex questionnaire design requires a much higher level of skill.

OPS consultants have many years of experience in designing and using questionnaires. We can design

• Self Report questionnaires, which are particularly useful for staff satisfaction, motivation or career interest measures, or in a situation such as selection. These have the advantage of ease of use and application, although they can be vulnerable to distortion (intentional or unintentional) by the participant - individuals may lack insight into themselves, they may lie or exaggerate the truth.

• 360 Degree Feedback questionnaires, which are particularly useful for performance management, and team or individual development purposes. These are often used to give an individual a more objective view of themselves.

As experienced business psychologists we can ensure that your questionnaire is designed to do exactly what it is intended to do, quickly and accessibly, with clear graphical and/or written output. We will work in partnership with you to understand your needs, clarify what you want to measure and why, and how you want the output to look. We will create the structure, items, scaling and output, while making sure at every stage of the process that it meets your requirements.

We can administer your questionnaire for you from our website, create a pencil and paper version, or work alongside your IT staff if you prefer to run it from your Intranet.

We can also manage the data for you and produce management reports to suit your requirements.

If you would like to talk about your requirement for questionnaire design with an OPS consultant psychologist, please call us today on 0845 5050 181 or email us ops@opsltd.com.