Executive Coaching

The client is a multinational manufactures and distributor of paper-based domestic, business and medical products. The participant was an individual senior manager, who was seen as highly competent intellectually and in skills base, but needed coaching on interpersonal approach to facilitate more effective working relationships with colleagues and customers. 

Objectives

• Identification of individual’s strengths and the best ways to utilise them.
• Identification of weaker areas and ‘fracture points’.
• Building of competence and confidence in interpersonal aspects of the role.

Process

• Meetings with individual and line management to agree aims, expectations and boundaries.
• Psychological profiling of personality, motivations and ‘fracture points’.
• Feedback meeting to agree strengths, weaker areas and an action plan for development.
• In-depth report for individual and summary report of strengths, development areas and action.
• Plan for line management
• 4 coaching sessions held with the individual at regular (monthly) intervals to reflect on progress and pitfalls, and to plan for future development.

Outcomes

• Improvements in confidence perceived by individual.
• Quantifiable evidence to support improvements in quality and quantity of contributions.
• Feedback from line management that improvements had occurred.
• Within 12 months, the individual had been promoted.