Stress Management Audit and Training

The client is a public regulatory body overseeing health and safety policy, inspection and regulation.
  

Objectives

• Identification of stress hotspots
• Development of individual and organisational capability to manage stress
• Identification of individuals with urgent need for intervention to address stress-related issues

OPS involvement in the process

• Development of tailored computer-based questionnaire to identify sources and levels of stress, symptoms related to stress, and coping strategies.
• Development of computer-based stress management awareness training module.
• Collation and analysis of anonymised responses.
• Report to client highlighting sources and levels of stress and recommending organisational and individual interventions to reduce levels and encourage better coping strategies.

Outcomes

Project developed to look at organisational structure, working patterns, and processes to reduce potential for stress. Reported awareness of stress issues and ways to manage it were increased.