Senior Management Team Development Programme

The client is an international importer and distributor of speciality food ingredients and packages. The participants were members of the extended senior management team.

Objectives of project

• Development of a competency framework
• Establishment of behavioural benchmarks for performance
• Identification of strengths of team and individuals
• Identification of team and individuals’ development areas and areas of potential difficulty
• Establishment of new working practices to enhance team effectivenes

Process

• Focus groups to establish competencies and benchmarks
• Individual sessions with managers to establish aims, objectives and concerns
• Psychological profiling of preferred personal style (MBTI), emotional intelligence, innovation, and
• Team climate
• One-day workshop covering
  • Team working and leadership styles
  • Managing internal and external conflict
  • Problem solving and creative thinking
  • Developing emotional intelligence
  • Individual summary reports and extended team reports produced following on from the workshop

Outcomes

Action plan for better communication, more cross-functional team working, brainstorming new ideas, group-based problem solving, and more proactive customer activity.